Source Address

Selecting the Source address is mandatory if the user ticks the check-box for 'Publish a Pull Interactive Message'. Addresses appearing in the drop-down menu will be configured only by your platform administrator. If source address is not selected, the address will be picked up from the pool to send a workflow message.

Publish as Pull Interactive Message

User needs to tick the check-box and save it as a template to make the interactive message appear in the 'Workflows' tab of AT&T GSM app. This allows you to create forms to be set up and stored, then be deployed by users and utilized when required. (e.g. - Leave Request Form). User will not be able to select the check-box if a source address is not assigned.

Title

Name of the workflow message that appears in the AT&T GSM app.

Workflow Icon

Drop-down list provides various icons to assign to the workflow. The icon will be displayed when the interactive message appears in the AT&T GSM app.

Workflow Format

Allows user to choose the format for receiving responses - 'JSON' or 'Plain Text'. If the expected response may include an image, user must choose JSON as the workflow format. Once the user selects JSON, the attribute <gamma:format="application/json"> is added in the gamma header of the HTML source. You may verify this by clicking on 'Source' button in the HTML editor.