Click the 'SMS' tab at the top of the interface to open the WebSMS(+) menu.

Click 'Send a New SMS Order' to open the 'New SMS' screen and compose a new order.

Name

A word or number used to identify the order in summaries and reports (not visible to message recipients).

Description

Type/paste any extra descriptive information which might be useful.

Labels

An add-in license is required to use this feature.

If you've created labels to help distinguish order types, you can assign them here.

The label will be visible in the 'Labels' column of summaries and reports, and can also be used as a search filter. For 'Triggered' broadcasts, the label will be inherited by any related orders.

To

There are 2 methods for selecting your message recipients:

Option 1

Type 3 (or more) sequential numbers/letters of the destination mobile device or contact/list/group (if known):

e.g.

For number '61490123456' type '614';

For group called 'Group1' type 'Gro'.

Any possible matches will be displayed in the drop-down list at the bottom of the field. Select an item to add destination.

If no matches appear, type/paste the number in full then press 'Enter' or 'Tab'.

You can paste a selection of multiple numbers (but not contacts/groups/lists) simultaneously. Numbers should be entered in international format.

Option 2

Click and browse groups, lists or contacts to find your recipients. Search browser will pop-up with two options to help you filter results:

Please Select                  - Drop-down shows the option of Lists, Contacts & Groups.

Created/Modified within   - Allows three options - Last week, Last 30 days & Last 180 days.

Click to select. You can select multiple items by holding 'Ctrl' key while selecting.

•How to personalize using Mail Merge (click to expand)

Anytime, a User enters an invalid mobile number, they are provided with a warning message prompting the User to re-enter a valid mobile number.

Message Type

There are 8 potential message types (some may not be visible due to license restrictions). Click the radio button next to the required message type. You may send a text message.

Click a message type below to view more information.

Reply to Address Type

Select from the drop-down menu for each message type. If a recipient replies to your message, this is the method by which it will be received.

A copy of every message is stored and details can be viewed in Messages section of AT&T GSMS (i.e. INBOX).

•EMAIL - Reply is sent to both a nominated email address and directly into AT&T GSMS.

•INBOX - Reply is received directly into AT&T GSMS platform only (not email inbox). Received messages can be viewed in Messages section.

•MOBILE - Reply is sent to both a nominated mobile number and directly into AT&T GSMS.

•URL - Reply is sent to both a nominated web address and directly into AT&T GSMS.

Reply to Address

Type/paste the reply email address, phone number, or URL for each message type . If 'INBOX' is your Reply to Address Type, this field is not required (replies will go straight into the messages inbox within AT&T GSMS.

Delivery Frequency

Select from the drop-down menu. This is how often your message will be sent.

•BI-WEEKLY - Every 2 weeks

•DAILY - Once per day.

•HOURLY - Once per hour.

•IMMEDIATE - Once.

•MONTHLY - Once per month.

•ONCE - Once (at a future date and/or time).

•WEEKDAY - Once per weekday.

•WEEKEND - Once each weekend day (usually Saturday/Sunday however this may be configured differently for different nationalities).

•WEEKLY - Once per week.

•LIST_TRIGGER - Automatically sent upon retrieval of a list.

•CONTENT_TRIGGER - Automatically sent upon the retrieval of new content from a specified feed. More information about content feeds.

If a recipient opts-out from receiving messages after an order has been scheduled, the scheduled message will NOT be sent to them.

Start Date

Click icon to select a date. Your message will be sent for the first time on this date, and recurring messages will be scheduled based on this date.

e.g. if 'Delivery Frequency' is 'MONTHLY' and 'Start Date' is '01/09/2012', the message will be delivered on the first day of each subsequent month (01/10/2012, 01/11/2012, 01/12/2012 etc).

Note: If you select monthly, and the start date is the last day of the month, then the platform will launch subsequent orders on the last day of the given month, regardless of the date.

e.g. Start date - 31 January 2019

       Next monthly delivery date - 29 February 2019

Start Time

Type/paste the time when you would like the message to be sent. If your message is recurring, it will always be sent at this time of the day.

Registered Delivery

Click check box to receive confirmation that a message has reached its destination(s).

The delivery receipt message will be delivered to the platform inbox.

This field can be pre-populated by flagging the 'Registered Delivery' check box in Company SMS Preferences (Customer Administrators only).

Note: The service checks for, and executes new orders in 5 minute intervals.

Store changes and exit without sending or scheduling.

If 'Delivery Frequency' is 'IMMEDIATE', this button launches the order.

If 'Delivery Frequency' is 'ONCE', or a recurring value (e.g. 'DAILY'), this button activates the order so that it will be sent at that time (and/or frequency).

Undo any changes and exit.

Store order content as a template for later use.