Customer Information - Company SMS Preference

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Customer Information - Company SMS Preference

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Overview

 

Set up your SMS message address, delivery, filters, and report preferences. Company SMS preferences can only be changed by Customer or Platform Administrators.

 

 

 

 

 

 

Click the 'Company SMS Preference' link in SMS tab drop-down menu (also accessible via 'Setup' menu on left-hand side).

 

View or edit your company's SMS settings here.

 

 

Description

 

SMS Preference Details  

                             

 

 

 

Change the company SMS preferences.

 

 

 

Campaign Settings

 

 

Campaign Notification List

Click and type the name of an existing list. When an SMS broadcast is launched, all members of this list will be notified by email.

 

Example notification email:

 

 

Notification Sender Address

 

The email address of the person sending the notification.

 

Notification Sender Name

 

The name of the person sending the notification.

 

Notification Subject

 

The subject of the email notification.

 

Maximum Campaigns Running

 

The maximum number of SMS broadcasts that can be running concurrently.

 

Source Address

 

The platform virtual address or number that is sending out the SMS Order(s).

 

Destination Address TON

 

The recipient's Type Of Number [TON].

 

Destination Address NPI

 

The recipient's Numbering Plan Indicator [NPI].

 

ESM Class

 

The ESM class parameter is used to indicate special message attributes associated with the short message. The default value is 0.

 

Protocol ID

 

Default value = 0 (GSM)

 

Priority Flag

 

Message priority, used for message routing. The default value is 1.

 

Validity Period

 

The validity period of the message. After the period of time (in seconds), the message will no longer be sent. Relative validity (from message submission time) in minutes.

 

Registered Delivery

 

Tick the checkbox to request a delivery receipt for messages.

 

This will pre-populate the 'Registered Delivery' flag in 'Delivery Options' when any users create a broadcast.

 

Replace if Present Flag

 

Request the SMSC to replace a previously submitted message that is still pending delivery.

 

The SMSC will replace an existing message provided that the Source Address, Destination Address and Service Type match the same fields in the new message.

 

Note: Network that is delivering the SMS must support replace type message.

 

Labels

 

If ticked (for customers using 'Labels' feature), a label must be assigned to all outgoing SMS orders.

 

Data Coding

 

The data coding scheme (dcs) value. The parameter is used to indicate that the message content has hexidecimal encoding.

 

 

 

MO Delivery Settings

 

 

HTTP Method

Choose 'GET' or 'POST'.

 

 

 

Default Destination Presentation

 

 

List Presentation

 

The values entered in the 'List Presentation' field will replace a contact's mobile number in any reporting data. {#} values correspond to list columns; e.g. if {1} {2} values are saved in the 'List Presentation' field, columns 1 and 2 of the receiving list entries will be displayed instead of a mobile number in any related reports.

 

Static List

Presentation

 

The above 'List Presentation' field also appears when you create or edit a list. Ticking this check box ensures that the 'Company SMS Preferences' setting will override anything entered in the 'New/Edit List' screen.

 

Contact

Presentation

 

The values entered in the 'Contact Presentation' field will replace a contact's mobile number in any reporting data.

 

The values correspond to fields set up in the recipient's 'Contact Details'; e.g. if '$first %last' values are saved in the 'Contact Presentation' field, the receiving contact's first and last names will be displayed instead of a mobile number in any related reports.  

 

Available values include:

 

$first

 

$last

 

$phone

 

$mobile

 

$email

 

$address

 

$city

 

$country

 

$postcode

 

$fax

 

 

 

When a new customer is created, their default 'Contact Presentation' is '$mobile [$first $last]', this means that when you send a message to a contact you will see  their details as '12912345678 [First_Name, Last_Name]' In the message reports.

 

 

Default Destination Filter

 

 

If you would like to set up a default filter for all your inbound traffic, including APIs, the simple option is to create a list and select it as a 'Blacklist'.

 

Default Outbound Filter Type

Choose 'NONE', 'BLACKLIST', or 'WHITELIST'.

 

If a blacklist is selected, any outgoing messages to numbers contained in this list will be filtered. Recipients who choose to opt-out will be automatically added to this list.

 

If a whitelist is selected, recipients who opt-in to a broadcast will be added to this list and messages can be sent to them.

 

Default Outbound Filter List

 

The name of the list you are using to manage filtering recipients.

 

Please note: A license may be required in order to view or use the above features.