Using AT&T GSM A2P Messages

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Using AT&T GSM A2P Messages

AT&T Gloabl Smart Messaging messages can be sent from the web portal. These messages are referred to as A2P (Application - to - Person). A message request is called an Order.

 

Who can receive A2P messages?

Any contact provisioned with a license who has the mobile app installed, open and online. Messages will be delivered by IP to the mobile app.

Contacts provisioned but offline or without the app installed will receive SMS alerts in line with the SMS Notifications and Encryption settings selected.

 

Why is it called an Order?

 

An order is the term used to refer to a request for a AT&T Gloabl Smart Messaging message to be sent from the web portal. As a message can be set to be sent to multiple destinations (thus generating multiple messages from one single request), the term order is used to differentiate the request from the actual messages themselves. This distinction allows more granular reporting and better control over remote wiping.

 

How to send a New Gamma order ?

 

Click the GAMMA tab at the top of the user interface to open the drop-down menu. Select Send a New GAMMA Order.

 

You will be presented with a window that shows the following tabs:

 

Summary Contains basic information about the order such as the order name and description

Destinations Allows the user to define who will receive the message

Message Is where the message content is controlled

Replies Allows the user to set the reply-path for the order

Delivery Controls the delivery options for the order

Batch Options Allows the user to set batch sending for large orders

 

 

We've discussed the below topics in the following sections:

 

Logging into the Web portal

Order Name & Description

Set Destinations

Add Text, Pictures or Audio

Creating Workflow Messages

Manage Replies

Customize Delivery Options

Batch Options

Complete Your AT&T GSM Order

Using AT&T GSM Templates