A customer administrator needs to Set up licenses for a Standard Users and Create Templates to be used in Simple Template Messaging.
Customer Administrators must have 'Simple Template Admin' license assigned to them. The license enables them to create templates and lock it to restrict edits by Simple Users.
In the following sections, we have discussed how a customer admin can set up the licenses and also step by step guide to design the templates with editable fields.
How do I define 'Editable Fields' for Simple Template Users?