<< <%SKIN-STRTRANS-SYNCTOC%> >> Edit a Voice Template |
Overview
Edit a stored Voice Messaging template.
Choose a template by clicking its name in the 'Voice Order Template Summary' screen.
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The 'Voice Order Template Edit' screen will be displayed.
Description
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Summary
Name |
A word or number to identify the order in summaries and reports (not seen by message recipients).
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Description |
Type/paste any extra descriptive information which might be useful.
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Subject |
Specify the subject of the media if required.
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Destinations
To |
Type/paste mobile number(s) in international format. The field will convert numbers to the required international format if possible.
e.g. Australian number: 12912345678.
You can add multiple destination numbers, 1 per line. There is no limit to the number of destination numbers you can add in this field.
e.g. 12912345678 12912345679
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List/Contact/Group |
Choose pre-existing destination(s) for your message. Select 'Lists', 'Contacts' or 'Groups' from the drop-down list. Click here for information about lists, contacts and groups.
Left-click to select the destination list(s) / contact(s) / group(s). Ctrl + left-click to select multiple list(s) / contact(s) / group(s).
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Message
This is where you specify the content of the message.
Voice Service Type
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Choose 'Text' to type/paste content or HTML code directly; choose 'HTML' to use the HTML editor and view the output.
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Voice Service Message |
Click 'Browse' to navigate and select audio file. Type/paste 'Message Length' (seconds).
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Consent
Outbound Filter Type |
The options in this drop-down menu are:
•NONE
•BLACKLIST - Messages will only be sent to numbers that do not appear in the chosen list (see 'Outbound Filter List' field). If you need to comply with Spam Act requirements then you would most likely choose 'Blacklist'. From the drop-down list, select the blacklist or whitelist list you wish to use as your filter. Multiple lists can be configured within GSMS to enable the user to choose the most appropriate one.
•WHITELIST - Messages will only be sent to those numbers that are contained in both your destinations and the chosen whitelist.
The lists are filtered to present only 'Text' type lists and not 'Upload' or 'Automatic'.
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Outbound Filter List |
Select a list from the drop-down menu. This is the blacklist or whitelist that will be used to filter messages.
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Replies
Return Call Number
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Select from the drop-down menu.
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From Email Address
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The originating email address.
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From Display Name
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The sender's name.
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Delivery Options
Delivery Frequency |
Select from the drop-down menu. This is how often your message will be sent.
•BI-WEEKLY - Every 2 weeks
•DAILY - Once per day.
•HOURLY - Once per hour.
•IMMEDIATE - Once.
•MONTHLY - Once per month.
•ONCE - Once (at a future date and/or time).
•WEEKDAY - Once per weekday.
•WEEKEND - Once each weekend day (usually Saturday/Sunday however this may be configured differently for different nationalities).
•WEEKLY - Once per week.
•LIST_TRIGGER - Automatically sent upon retrieval of a list.
•CONTENT_TRIGGER - Automatically sent upon the retrieval of new content from a specified feed. More information about content feeds.
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If a recipient opts-out from receiving messages after an order has been scheduled, the scheduled message will NOT be sent to them. |
Start Date |
Click
e.g. if 'Delivery Frequency' is 'MONTHLY' and 'Start Date' is '01/09/2012', the message will be delivered on the first day of each subsequent month (01/10/2012, 01/11/2012, 01/12/2012 etc).
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Note: If you select monthly, and the start date is the last day of the month, then the platform will launch subsequent orders on the last day of the given month, regardless of the date.
e.g. Start date - 31 January 2019 Next monthly delivery date - 29 February 2019 |
Start Time |
Type/paste the time when you would like the message to be sent. If your message is recurring, it will always be sent at this time of the day.
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End Date |
Click
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End Time |
Type/paste the time when you would like the final message to be sent (format HH:mm).
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Priority |
Select from the drop-down menu. If you are running more than one campaign at the same time, this field determines the order in which they will be launched.
e.g. 'Order 1' is assigned priority '1', and 'Order 2' is assigned priority '2'. Both orders are launched at the same time. 'Order 1' messages will be sent first.
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Timezone Open Hours |
Select from the drop-down menu. Click here for more information.
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Registered Delivery |
Click check box to receive confirmation that a message has reached its destination(s).
The delivery receipt message will be delivered to the platform inbox.
This field can be pre-populated by flagging the 'Registered Delivery' check box in Company SMS Preferences (Customer Administrators only).
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Note: The service checks for, and executes new orders in 5 minute intervals. |
Batch Options
This feature allows you to control the rate at which messages are delivered.
e.g. if your message contains a prompt to call a phone number, you may want to stagger the delivery of the messages so that your phone system is not overloaded with calls.
Batch Size
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Edit the batch size here.
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Batch Interval
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Edit the interval between batches here.
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Maximum Messages
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This feature is useful if you are not sure how many recipients there are in a list but you want to limit the number of messages sent so that you don’t exceed your broadcast budget
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Once all required fields are complete:
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Store changes and exit
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Discard all changes.
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