Replies to StaffMatch job offers are sent to the 'Escalation Manager', chosen when a shift order is created. Replies are sent by email, SMS, or to the platform inbox, depending on the Escalation Manager's StaffMatch preferences.
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The above is an example of a positive response from an employee, sent to the Escalation Manager's email inbox.
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Above is an example SMS confirmation sent to the employee.
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Above is an example negative response, sent to the Escalation Manager's inbox.
When a 'Y' or 'N' response is received, the employee's status will be updated in the details screen for the order to 'SECURED' or 'REJECTED'.
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Note: If an employee accepts an offer, then rejects it, the shift will become available again for other potential employees. |
