Voice Messaging - Search Voice Messages

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Voice Messaging - Search Voice Messages

If you've elected to receive Voice Messaging message replies to 'INBOX' as part of your order settings, this is where you will find them. Navigate to 'Personal Setup > Messages > Show Voice Messages' to open the 'Voice Summary' screen. You can search and view Voice Messaging order replies here.

 

 

 

 

Choose Voice Order Summary to be presented with the various filter options to search for Voice Orders.

 

Search Messages

 

 

 

Status

Options include:

 

•All

•Aborted

•Aborting

•Expired

•Failed

•Finished

•Launched

•Launching

•Paused

•Pausing

•Resuming

•Saved

•Scheduled

•Suspended

•Triggered

•Triggered_Suspended

•Wiped

•Wiping

 

User

 

The user that the message belongs to.

 

Date Scope

 

Time either that 'CLIENT' i.e. AT&T GSMS handled the message of the time that the 'NETWORK' i.e. the Network operator handled the message. Options include:

 

•Network

 

•Client

 

Start Date

 

Search 'Start Date' criteria.

 

Start Time

 

Search 'Start Time' criteria.

 

End Date

 

Search 'End Date' criteria.

 

End Time

 

Search 'End Time' criteria.

 

 

 

Use the option to expand or collapse the search filters.

 

Once you have the criteria defined, click the 'Search' button to display matching results.

 

 Short Summary                                                                                                                                    

 

 

Maximum search timespan is one month (up to 31 days) within the recent 90 days period. Contents that are more than 90 days are automatically wiped from the system thereafter.

AT&T GSMS will adjust the start/end date regardless of what is entered by the user.

 

Clicking on any commissioned Voice Order brings up a summary of how the Voice Order is doing in the real world.

 

 

The above screen depicts some prominent aspects of the Voice Order selected. One of which is the separation between whether the Voice Order destination was sent to a Mobile number or a Landline. This would help Users from an Analytic perspective.