Overview
This section allows you to set up templates for the different message types which can be used by StaffMatch. They are split into three types: Offer, Employee, and Orderer.
|
Click the 'Shift Order Message' link in 'Company Setup > StaffMatch' to open the 'Shift Order Message Details' screen (also accessible via 'StaffMatch' tab drop-down menu).
View or edit your company's Shift Order Message templates here. |
Description
|
|
Change company Shift Order Message templates.
|
Offer Message Templates
|
Offer Message
|
The first message a potential worker will receive when you launch a StaffMatch order.
e.g. Are you available to work as a $role at $location on $startDate from $startTime for $duration hours? Pls reply 'y' or 'n'.
|
Privacy
|
Select from the drop-down box.
PUBLIC - Details of this item are visible to all users.
PRIVATE - Details are only visible to the user who created this item.
|
Employee Message Templates
|
Employee Confirm Message
|
The confirmation message a worker will receive when they have been selected for the job shift.
e.g. You have the job! Go to $location at $startTime on $startDate
|
Employee Reminder Message
|
The message a worker will receive to remind them when and where the job starts.
e.g. Please note this is a reminder that your shift as $role will start at $location on $startDate from $startTime for $duration hours.
|
Employee Filled Message
|
The message a worker will receive when they have not been selected for the job.
e.g. Sorry, the job is already filled.
|
Orderer Message Templates
|
Orderer Message
|
The confirmation message a worker will receive when they have been selected for the job shift.
e.g. You have the job! Go to $location at $startTime on $startDate
|
Orderer All Rejected Message
|
The message a worker will receive to remind them when and where the job starts.
e.g. Please note this is a reminder that your shift as $role will start at $location on $startDate from $startTime for $duration hours.
|
Orderer Unexpected Message
|
The message a worker will receive when they have not been selected for the job.
e.g. Sorry, the job is already filled.
|
Orderer Expired Message
|
The message a user will receive when a job has not been filled by the required time/date.
e.g. Your shift at $startTime on $startDate (Id=$shiftId) for $duration as $role at $location with $positions positions has not been filled by the expiry time.
|
Orderer Rejected Message
|
The message a user will receive when a potential worker turns a job offer down.
e.g. Your order, $orderName, for (shift ID=$shiftId, starting at $startTime on $startDate) has been rejected by $employeeName. Text: [$messageText].
|
|
Store changes and exit
|
|
Undo any changes and exit. |
