Groups - Group Summary

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Groups - Group Summary

 

Overview

 

The 'Group Summary' screen displays a summary of existing groups, which can be viewed, edited, deleted, exported or cloned as required.

 

 

 

 

There are 2 ways to open the 'Group Summary' screen:

 

1. Click 'Show Groups' under 'Contacts/Groups/Lists' in 'Personal Setup' menu.

 

2. Click 'Show All Groups' in 'Address Book' drop-down menu at top of the interface.

 

 

Description

 

Group Summary  

                             


 

 

 

Create a new group

 

 

Import a group

 

or

Choose 'All Groups' or 'My Groups':

 

All Groups - All groups belonging to the parent customer will be displayed in the summary  table.

 

My Groups - Only groups belonging to the current user will be displayed.

 

 

Load group summary.

 

A "Search" button is available for Users to search for their Contacts. Clicking on the button brings up the search fields as displayed below.

 

 

Search Groups

 

 

Group Summary

 Summary                                                                                                                                    

 

 

The table fields allow you to view, edit, delete, or clone group details, and send quick SMS messages (note: actions may be restricted to 'View Only' depending on the group type and owner).

 

Click a group name to view details or one of the following icons:

 

 

Edit the details of an existing group.

 

Export the group data to an external CSV file. A window will appear prompting you to open or save the file. Click 'OK' to confirm.

 

Note: 'Export' functionality is not available as standard. Please contact your Account Executive if you would like to enable this functionality

 

 

Delete permanently from the system.

 

Clone - create a duplicate of the selected group details. This allows you to copy the main details of a group, and adjust other details as needed.

 

 

Send a quick SMS