Overview
If you've elected to receive email message replies to 'INBOX' as part of your order settings, this is where you will find them.
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Click the 'Show Email Messages' link in 'Personal Setup > Messages' to open the 'Email Summary' screen.
Search and view Email replies here. |
Description
Email Summary |
Search Messages
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Status
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Options include:
•All
•Delivered
•Failed
•Filtered
•Received
•Sent
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User
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The user that the message belongs to.
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Date Scope
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Is a setting used to identify the time either that 'CLIENT' i.e. AT&T GSMS handled the message of the time that the 'NETWORK' i.e. the Network Operator handled the message.
Options include:
•Network
•Client
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Start Date
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The search 'Start Date' criteria.
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Start Time
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The search 'Start Time' criteria
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End Date
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The search 'End Date' criteria
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End Time
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The search 'End Time' criteria
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Once you have the criteria defined, click the 'Search' button.
Summary
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Maximum search timespan is one month (up to 31 days) within the recent 90 days period. Contents that are more than 90 days are automatically wiped from the system thereafter. AT&T GSMS will adjust the start/end date regardless of what is entered by the user. |
