Q: How many characters can an Alphanumeric address be?

A: AT&T GSMS accepts alphanumeric addresses of 15 characters, however the network (SMSC) will reject this. The network restriction is limited to 11 characters.

Q: Can the Alphanumeric address include ASCII characters and Numbers?

A: The Alphanumeric Address must be in ASCII.

Q: Can the Alphanumeric address include  be Arabic of Chinese Characters?

A: These are not currently supported by most Operators SMSC's. Standard Response provided is: "ErrorCode = 11", "INVALID_SOURCE_ADDRESS".

Q: Can the Alphanumeric Address contain all numbers?

A: Within some networks, there must be at least 1 character for the alphabet.

Q: Is the Alphanumeric Address compatible with all handsets?

A: Generally this is the case. It should be noted that some operators do not support termination of Alpha addresses and may append additional digits to it.

AT&T GSMS supports multiple hierarchies within a single customer.

Within the AT&T Global Smart Messaging Suite powered by Soprano environment, AT&T GSMS is considered the Platform and has Platform Administration rights governing the individual customers and their unique profiles, including addresses, routing etc.

Users, as well as "Sub-Customers" or branches, can also be added within a Customer to provide partitioning within an organization.

Message Latency is determined as the time between the Client Submit time and the network Submit time.