Click the 'Message Template' link in Reminder tab drop-down menu (also accessible via 'Setup' menu on left-hand side).

View or edit your company's Reminder message templates here.

Change the company Reminder Message templates.

Reminder Message

This is the first Reminder message that is sent to a customer to confirm ('Yes') or cancel ('No') an appointment.

Reply to Confirm Message

This message is sent to a customer once they have confirmed their appointment.

Reply to Cancel Message

Based on a customer canceling an appointment by responding with 'No' to the original Reminder message, this message will be sent to the customer confirming appointment cancellation

Reply to Change Decision Message

This message is sent after a customer changes their mind and submits a 'Yes' (Confirm) then a 'No' (Cancel) or vice-versa.

Information Message

Provides customer with a message that does not require a response.

Store changes and exit

Undo any changes and exit.