WebSMS - Application Overview (Broadcast)

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WebSMS - Application Overview (Broadcast)

 

AT&T GSMS WebSMS+ is your best solution when you need to provide your employees with a mobile messaging capability from their existing desktops.

 

AT&T GSMS WebSMS+ is delivered over the internet and accessed via your web browser.

 

 

Key Features

WebSMS+ includes all the features of WebSMS, with the following additional functionality:

 

Ability to import contacts

 

Store over 1,000,000 contacts

 

Create groups from your contacts

 

Send the same message to a maximum of 1,000,000 recipients in a single communication

 

Ability to rapidly create new messages by cloning existing messages

 

Additional storage space (lists size of up to 50Mb)

 

Set priority to messages

 

Set message expiry/validity period (most useful when you need a response before a certain date)

 

Request delivery reports/registered for each message (note: additional charges may apply for the delivery receipt)

 

Set blackout times (so messages are not sent in the middle of the night)

 

Enhanced reporting features

 

Delivery rate/batch for smooth broadcast control

 

Permission management - automatically add to opt-out list.

 

Black or whitelist filtering when sending a communication.

 

Additional campaign controls like pausing, resuming and cancelling

 

SOPRANO WebSMS+ includes all the features of WebSMS, with the following additional functionality:

 

Message personalization utilising mailMerge capabilities

Message delivery rate control

Opt-in/Opt-out control

Opt-out update

Additional campaign controls, pausing, resuming and cancelling

Setting message priority

Validity period message in the campaign

 

 

 

Benefits

Flexible Deployment and Scalability

 

AT&T GSMS WebSMS+ has the flexibility and scalability to be deployed as a:

 

Single-site solution, allowing the organization to manage its mobile messaging locally.

 

Multi-site solution allowing mobile message traffic to be aggregated to reduce costs.

 

Multi-site, hierarchical solution for large corporations to obtain total mobile messaging control from desktops.

 

 

Efficient and Effective

 

AT&T GSMS WebSMS+ allows your employees to respond rapidly to Customer requests through the use of desktop messaging.

 

It is quicker and easier to type a message on your PC keyboard than a mobile handset and there is no need to retype messages when sending the same message to multiple contacts. AT&T GSMS WebSMS+ allows you to create and edit up to 1,000,000 contacts and send the same message to up to over 1,000,000 recipients, simultaneously.

 

 

Improved Communications

 

AT&T GSMS WebSMS+ can be used as a communication tool between Customers and Employees and can save you time and money on voice calls.

Missing bill payments and daily appointments will become a thing of the past. Reminders can be sent in the form of an SMS alert regarding tasks and activities before they become overdue.

 

Scheduled delivery times allows you to send these reminders regularly on a daily, weekly or monthly basis.

 

 

Instant Mobile Response

 

AT&T GSMS WebSMS+ can send and receive replies from the message recipients.

 

When a User sends a message to contacts or mobile numbers they can choose to have the responses sent to the online inbox, email or mobile phone using simple intuitive concepts.

 

 

Rapid Deployment

 

AT&T GSMS WebSMS+ is deployed as a software as a service (SAS) solution and leverages deployment templates and configuration management to several thousand employees, overnight.

 

 

Easy to Use

 

AT&T GSMS WebSMS+ integrates seamlessly into your company portal using the same style-sheet, look and feel thus simplifying the uptake and adoption process.

 

 

Built-in Help

 

AT&T GSMS WebSMS+ has a fully featured context sensitive help built-in for all activities from sending a message to installation.

 

 

Reporting and Analysis

 

AT&T GSMS WebSMS+ provides a comprehensive online reporting tool allowing management to report based on user, destination, source, cost center among other parameters.

 

You can analyse the data by downloading the reports to your favorite> analysis tools for graph display and trend forecasting.

 

 

 

Enabling AT&T GSMS WebSMS(+)

AT&T GSMS WebSMS is only available for those with the AT&T GSMS WebSMS(+) license.

 

Please contact your AT&T GSMS Account Executive or email help@sopranodesign.com for more information on AT&T GSMS WebSMS(+).